Safety and Security Education | Partner for Protection

Show that you take safety and security seriously.

Our supporters at Jewelers Mutual Group have created this signage you can download and display at the front entrance of your store.

Let your customers know that safety and security is a top priority. And send a signal to would-be criminal actors that you’re serious about security.

Security front window signage (downloadable PDF)

Jeweler Safety and Security Academy.

Take advantage of comprehensive, high-quality online training tailored to the specific needs of jewelers.

This e-learning program is great for new employee onboarding, monthly group training sessions, and biannual staff refreshers.

Learn how to:

Reduce the likelihood of criminal targeting
Decrease crime related losses
Travel safely with valuable inventory
Stay safe during and following a criminal incident

Watch for Potential Red Flags

Be suspicious when customers:

Enter your store in a large group as one unit
Appear to signal one another
Are actively on their cellphones taking pictures or video beyond what you would expect from standard customer behavior
Avoid eye contact and conversation, disguise their appearance or avoid touching anything
Ask unusual questions like:
- How many people are working today?
- What is the most expensive item you carry?
- Where is your safe located?
- Do you offer in-store credit?
Arrive long before opening or just prior to close

Tips to remember:

Open and close your store with at least two people present
Request a photo ID before showing any item of value
Assist only one customer at a time and show only one item at a time
Lock showcases immediately after removing or replacing merchandise
Match credit cards and checks with a photo ID
on’t allow anyone in your store before or after normal business hours

REMINDER: It is critical that you apply these actions consistently and uniformly as a business practice for all customers in your store.

Use a code word or phrase to alert other associates of suspicious activity

Document all suspicious activity.

Listen to your gut. Keep a record of interactions or observations that seem suspicious or unusual to help you better assist law enforcement. Share your observations with staff and your jeweler community.

Suspicious Incident Logbook

Robbery Checklist

Use this checklist to train your staff on what to do before and after a robbery.

Be a leader in getting the word out to your staff, neighbors and jewelry community. Take the pledge to Partner for Protection